Terms of Service

By using Sightra you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service. These Terms were previously titled Terms of Use; that URL still works.

You must be at least 18 years old, or have verifiable consent from a parent or guardian, to create an account. See Parental consent in the Privacy Policy.

Sightra provides environmental information to support independence. It is not a medical device, certified orientation and mobility aid, or a substitute for a white cane, guide dog, or human assistance. Outputs can be wrong, incomplete, or delayed. Do not rely on Sightra as your only means of avoiding hazards or traffic. See the AI Transparency notice.

Sightra is currently offered at no charge. There are no in-app purchases, subscriptions, or surprise fees in the current product. If paid plans are introduced later, prices will be shown before you pay. See the Refund Policy.

• Use Sightra lawfully and respect others’ privacy (avoid filming people without need or consent).
• Do not attempt to break security, scrape the service, or misuse volunteer connect features.
• Do not post fake reviews, impersonate volunteers, or misrepresent the service.

You must provide accurate account information and keep credentials confidential. Notify us if you suspect unauthorised access.

The service may be interrupted for maintenance, network failures, or third-party outages (AI APIs, maps, authentication). Features may change as the product evolves.

Sightra software, branding, and documentation are owned by or licensed to Sauti Yetu Assistive Venture. Open-source components remain under their respective licenses. Font and image attributions are listed in Licenses.

Your use of integrated services is also subject to their terms. See Third-party services. We are not responsible for third-party acts or omissions beyond what law requires.

To the fullest extent permitted by applicable law in Kenya, Sauti Yetu Assistive Venture is not liable for indirect, incidental, or consequential damages arising from use of Sightra, including injury or property damage where environmental information was wrong or delayed. Nothing in these Terms excludes liability that cannot be excluded under mandatory law (including certain consumer rights where applicable).

These Terms are intended to be governed by the laws of Kenya, subject to legal review. Disputes should first be raised via privacy@sightra.net.